Author: Automotive News Feed

A reader questions whether Ford CEO Jim Hackett is taking the company into uncharted waters.

When customers bring their vehicle to a dealership for maintenance or repair, most still wait in the service lounge until their car or truck is ready, a new survey suggests.

A consulting firm, Munro and Associates, analyzed the Tesla Model 3 with high praise for the technology in the electric car, but poor marks for the design and manufacturing process.

The Lexus Covenant is etched in a 6½-foot slab of black granite block in the lobby of the automaker’s U.S. headquarters in Plano, Texas. It includes this promise: “Lexus will treat each customer as we would a guest in our home.”

Volkswagen is getting close to deciding whether to build up to three electric vehicles at its plant in Chattanooga.

Dealers featured this week include Gus Brown, dealer principal of Gus Brown Buick-GMC in Whitby, Ontario as well as Mike Anderson, left, president of Anderson Ford-Lincoln in Lincoln, Neb.

A reader comments on warnings about

This photo shows the service manager and technicians at Colussy Chevrolet, in the Pittsburgh suburb of Bridgeville, Pa. in the mid-1970s. The dealership is celebrating its 100th anniversary this year.

Many new-vehicle dealers in the Carolinas are grateful that their biggest worry in the aftermath of Hurricane Florence #8212; aside from getting evacuated employees resettled and back on the job #8212; was having enough parts delivered to meet an…

Few small parts suppliers have ever faced the kind of negative attention that comes with headline-making accidents.