Respond to customers in the same manner they reached out to you, advises Marie Knight of Zurich North America. Customers initiate communication in the way they’re most comfortable with, she says. So if customers call, give them a ring.
Respond to customers in the same manner they reached out to you, advises Marie Knight of Zurich North America. Customers initiate communication in the way they’re most comfortable with, she says. So if customers call, give them a ring.