Develop processes to track FandI product refunds if a customer cancels, advises Deanna Stockamp, partner at Stockamp and Brown. If the customer financed the product, the refund needs to go to the lender.
Develop processes to track FandI product refunds if a customer cancels, advises Deanna Stockamp, partner at Stockamp and Brown. If the customer financed the product, the refund needs to go to the lender.