Don’t let discounts make your shop D.O.A.

Is discounting killing your business? Yes! Now, I know what you’re saying: Discounting helps create
new customers and increase sales. But that is not always true. I do agree that discounting a service as an
acquisition tool might help you attract new customers. But what type of customer did you just attract? And can you
retain that customer for future visits? And on the sales side, did you generate enough in sales to make the
discount worth doing?